Diploma in Food Production

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(One-Year Diploma Programme)

Diploma in Food & Beverage Service

About the Department

The Department of Food & Beverage Service at IICTHM is dedicated to training students in professional service standards, guest handling, and restaurant operations. The department focuses on developing service professionals who understand the importance of hospitality etiquette, service efficiency, and customer satisfaction in the food service industry.

With a fully equipped model training restaurant and bar, students are trained under real-time operational conditions. Emphasis is placed on discipline, grooming, communication skills, and teamwork—essential attributes for success in hotels, restaurants, and service establishments.

About the Course

The Diploma in Food & Beverage Service is a one-year professional programme designed to equip students with the practical skills and service knowledge required in hotels, restaurants, catering units, and hospitality establishments.

The course provides hands-on training in restaurant service, bar operations, beverage knowledge, guest interaction, and service etiquette. It is ideal for students who aspire to build careers in service-oriented roles within the hospitality and tourism sector.

About the Curriculum

The curriculum is skill-oriented and practice-driven, with a strong emphasis on real-world service operations.

Key Curriculum Areas:

  • Introduction to Food & Beverage Service Role of F&B service, restaurant hierarchy, service equipment, and service ethics.
  • Restaurant Service Techniques Table setting, menu knowledge, order taking, service styles (silver, American, French), and guest handling.
  • Beverage Studies Non-alcoholic beverages, basics of alcoholic beverages, bar setup, and responsible service practices.
  • Bar Operations Bar equipment, glassware, basic cocktails, mocktails, and bar service procedures.
  • Customer Service & Communication Skills Guest relations, complaint handling, service etiquette, and interpersonal communication.
  • Hygiene & Safety Standards Food safety, sanitation, personal hygiene, and service area cleanliness.
  • Practical Training Daily restaurant service practicals, live service sessions, and skill-based evaluations.

Eligibility Criteria:

  • Candidates must have passed Higher Secondary Examination (10+2) from a recognized board.
  • Students from any stream are eligible.
  • Good communication skills and a service-oriented attitude are preferred.
  • Admission is subject to institute norms and guidelines.

Career Opportunities

Graduates of the Diploma in Food & Beverage Service programme can pursue rewarding careers across the hospitality and service sectors.